Downloads Here you can download the exercises from the book. Please choose the format and download to your computer either individual exercise or all in one click by choosing the correct zip folder. Blue icon is for .doc files Red icon is for .pdf. files Zip Folders All exercises in Microsoft Word (.docx) format, in a single Zip file: All exercises in Adobe Acrobat (.PDF) format, in a single Zip file: Individual Exercises Master How to Meet Your Needs and Wants by Meeting Others’ Needs and Wants: Role Playing the Audience’s Shoes: Thirty-Day Challenge